Terms Of Use

Welcome to Mad Mae! These Terms of Use govern your use of our website, www.madmae.com. By accessing or using the Website, you agree to abide by these Terms. If you do not agree, please do not use the Website.

1. Acceptance of Terms
By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, in accordance with Dutch law.

2. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be communicated via the Website, and your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

3. Use of the Website
You must be at least 18 years old to use our Website. You agree not to use the Website for any illegal, fraudulent, or unauthorized purpose under Dutch law. You shall not interfere with the Website's functionality, including attempting to hack, transmit malware, or engage in any activity that disrupts operations. Any breach of these Terms may result in legal action under Dutch jurisdiction.

4. Intellectual Property
All content, trademarks, logos, and materials on the Website are the property of Mad Mae and protected under Dutch and international intellectual property laws. You may not copy, reproduce, modify, or distribute any content without our express written consent.

5. User Accounts
Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.We reserve the right to suspend or terminate accounts that violate these Terms or applicable Dutch laws.

6. Purchases & Payments
All purchases made through the Website are subject to availability and acceptance by Mad Mae. Payments must be made in euros (€) unless otherwise specified. Prices are subject to change without prior notice. Orders may be refused or canceled at our discretion if fraud or abuse is suspected. Dutch consumer protection laws apply, including the right of withdrawal ("herroepingsrecht") for eligible purchases within 14 days of delivery.

7. Shipping & Delivery
We ship products within the Netherlands and selected international locations. Delivery times are estimates and may vary due to external factors. Customers are responsible for providing accurate delivery information. Mad Mae is not responsible for lost shipments due to incorrect addresses.

8. Returns & Refunds
In compliance with Dutch law, consumers have the right to return eligible items within 14 days of receipt for a refund. Returned items must be unused, in original packaging, and accompanied by proof of purchase. Refunds will be processed within 14 days of receiving the returned item.

9. Disclaimer of Warranties
The Website and its content are provided "as is" without any warranties, express or implied. We do not guarantee that the Website will be error-free, uninterrupted, or free of viruses.

10. Limitation of Liability
Mad Mae shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website, except where prohibited by Dutch law.

11. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Accessing third-party links is at your own risk.

12. Privacy & Data Protection
We comply with the General Data Protection Regulation (GDPR) and Dutch privacy laws. Personal data collected through the Website is used in accordance with our Privacy Policy. Users have the right to access, correct, or delete their personal data upon request.

13. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Netherlands. Any disputes shall be resolved in Dutch courts. Consumers in the EU may also use the Online Dispute Resolution (ODR) platform provided by the European Commission.

14. Contact Information
For any questions regarding these Terms, please contact us at:
Email: support@madmae.com